Policy

                                                                                    Policies

Our goal is to make your shopping experience as enjoyable as possible. Please be sure to read through the following information carefully.

General Policies

30 Day Price Guarantee

Customer Pickup Information

Special Orders

Refunds

As-Is Merchandise

If you have any questions not addressed here, please contact us 626-590-5268

General Policies

All balances must be paid in full 48 hours before delivery

At the time of delivery, please look over your merchandise. Signing upon delivery is your acceptance of the merchandise in your home.

All mattress sales are final and cannot be returned manufacturer warranty only .

Manufacturer delivery dates are estimates and cannot be guaranteed.

5 Day Price Guarantee

Living it up  is committed to providing you with the best available price. We guarantee our lowest price for 5 days only.

Customer Pickup Information

Our Customer Pickup/Clearance Center is 6730 Bright Ave Whittier ca 90601 .Purchases on our web site require the purchaser to be present at the time of pickup to show valid picture ID and the credit card used.

Custom made or Special Orders

Special Orders are according to a customer’s own specifications and requirements. We require 50% deposit to order your furniture.Deposits are non-refundable.Manufacturer delivery dates are estimates and cannot be guaranteed.

We will call you once your furniture arrives in our warehouse. You will need to schedule delivery within 5 days of being notified that your merchandise has arrived in our warehouse. Any order not delivered within 15 days will be subject to cancellation. The 50% non-refundable deposit will be charged as a restocking fee and merchandise will be released.

Refunds

 

All sales made at a showroom or online are final.

 

Mattresses are not returnable. For health reasons, drivers will not pick up mattresses that are wet, excessively soiled, or blood stained from your home. We will pick up one mattress for every mattress delivered.

All refunds, except bankcards/credit cards, are issued by check from Corporate Offices and mailed to your home. Please allow ten (10) days once your check has cleared.

Deposits on accounts with no activity for more than 30 days can be used for in store credit only.

As-Is Merchandise

All as-is merchandise sales are final. Living It Up does not accept returns. We do not deliver as-is merchandise unless authorized .